Last Updated: [Insert Date]

Welcome to Chic Mode Shop! These Terms and Conditions govern your use of our website (evenhighfashions.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases through our website. By placing an order, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • All activities under your account are your responsibility
  • You must provide accurate and current information

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our fashion items (including accessories, footwear, clothing, and jewellery), but cannot guarantee that all descriptions are completely error-free. Colors may appear slightly different on various devices.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

  • Jewellery (due to personal wear)
  • Blue-light glasses (health and safety reasons)
  • House Shoes (hygiene purposes)

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline. Order confirmation does not constitute acceptance.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You confirm the payment method is yours or you have authorization to use it.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary.

4.3 Customs and Import Duties

International customers are responsible for any customs fees, taxes, or import duties which may apply.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • Item is in original, unworn condition
  • Unwashed with all tags attached
  • In original packaging

5.2 Return Process

Email [email protected] within 15 days with our Return Request Template. We will provide a Return Authorization Number and instructions.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the item was defective.

6. Intellectual Property

All content on our website (images, text, logos) is our property or licensed to us and protected by copyright laws. You may not use any content without our express written permission.

7. Limitation of Liability

Chic Mode Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use constitutes acceptance of the modified Terms.

10. Contact Us

For questions about these Terms:

Email: [email protected]
Address: 46 The Arcadian, Birmingham, GB B3D 3YH